Shipping Policy

Shipping Overview

Best Ayurveda Limited ships Ayurvedic herbal products and medicines to customers across Canada and internationally. All products are carefully packaged to ensure they arrive in perfect condition.

Shipping Destinations

We currently ship to:

• Canada: All provinces and territories
• United States: All 50 states
• International: Selected countries (contact us for availability)

Please note that some destinations may have restrictions on importing herbal products. It is the customer's responsibility to ensure that products can be legally imported to their destination.

Shipping Rates

Processing Time

Orders are typically processed within 1-2 business days (Monday to Friday, excluding holidays). Orders placed after 2:00 PM EST will be processed the next business day. Custom formulations may require 3-5 business days for preparation.

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information. You can track your package using the tracking number provided. For assistance with tracking, please contact us at info@bestayurveda.ca.

Delivery Issues

If you experience any of the following issues:

• Package not received within expected timeframe
• Damaged or defective products
• Incorrect items received
• Missing items from your order

Please contact us within 48 hours of delivery at 647-276-1111 or info@bestayurveda.ca.

Customs and Duties

For international orders, customs fees, import duties, and taxes may apply and are the responsibility of the customer. These charges are determined by your country's customs office and are beyond our control. We recommend checking with your local customs office for more information.

Shipping Restrictions

We cannot ship to:

• P.O. Boxes for expedited shipping
• Countries with import restrictions on herbal products
• Areas affected by natural disasters or political unrest

Lost or Stolen Packages

Best Ayurveda Limited is not responsible for packages that are lost or stolen after confirmed delivery. We recommend choosing a secure delivery location or requiring a signature for delivery. Insurance is available for high-value orders upon request.

Address Changes

Please ensure your shipping address is correct before placing your order. Once an order has shipped, we cannot change the delivery address. If you need to modify your shipping address, please contact us immediately at info@bestayurveda.ca before the order is processed.

Contact Us

For questions about shipping or to inquire about your order status, please contact us:
Email: info@bestayurveda.ca
Phone: 647-276-1111
Hours: Monday - Friday, 11 AM - 5 PM EST