Refund Policy

1. Consultation Fees

Consultation fees are non-refundable once the consultation has been completed. If you need to cancel or reschedule, please notify us at least 24 hours in advance.

2. Treatment Packages

For treatment packages, refunds may be considered on a case-by-case basis if:

• Treatment has not yet commenced
• Request is made within 7 days of purchase
• No herbal medicines have been dispensed

3. Herbal Products

Herbal products and medicines are non-refundable once dispensed, except in cases of:

• Manufacturing defects
• Damaged products received
• Incorrect products delivered

Claims must be made within 7 days of receipt with photographic evidence.

4. Cancellation Policy

Appointments cancelled with less than 24 hours notice may be subject to a cancellation fee. Please contact us as soon as possible if you need to reschedule.

5. Refund Processing

Approved refunds will be processed within 10-14 business days and credited to the original payment method. Shipping costs are non-refundable.

6. Exceptions

We reserve the right to refuse refunds for services already rendered or products already used. Each case will be evaluated individually based on the circumstances.

7. Contact Us for Refunds

To request a refund or discuss your specific situation, please contact us at:
Email: info@bestayurveda.ca
Phone: 647-276-1111